Privacy Policy for Swageez by Spares

Effective Date: 11-1-2025

Swageez (“we,” “us,” “our”) is a merch service created and operated by Spares. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit artwork, place an order, or contact us.

We keep things simple. We only collect the information needed to process your order, communicate with your band, and deliver your Swageez products.


1. Information We Collect

Information You Provide to Us

When you use Swageez, you may provide:

  • Name and contact information (email, phone number if supplied)

  • Band or business information

  • Shipping and billing addresses

  • Artwork files and design submissions

  • Order details and communication messages

We collect this information only when you submit it directly through forms or by email.

Automatic Information

Like most websites, we may automatically collect:

  • Basic website analytics (page views, device type, general location)

  • Cookies or similar tracking used for functionality and site performance

We do not use invasive tracking, behavioral advertising tools, or sell data to third parties.


2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your Swageez orders

  • To contact you with questions about your artwork or shipment

  • To provide customer support

  • To improve our website and services

  • To maintain internal records for business operations

We do not use your information to create marketing profiles or share it externally.


3. How We Share Information

We may share your information only in the following limited situations:

  • With trusted service providers who help process payments, print products, or ship orders

  • To comply with legal obligations if required by law or court order

  • Within our parent brand (Spares) as part of normal business operations

We do not sell, rent, trade, or otherwise share your personal information with advertisers or third-party marketers.


4. Data Storage and Security

We take reasonable steps to protect your information, including:

  • Secure servers

  • Encrypted connections for order forms and payment processing

  • Limited internal access

  • Secure file handling for artwork submissions

However, no online system can be guaranteed 100% secure. By using our website, you acknowledge this risk.


5. Payment Processing

All payments for Swageez orders are processed through secure third-party payment providers (such as PayPal, or our invoicing system).

We do not store your full credit card information on our servers.


6. Cookies & Tracking

Our website may use cookies or basic analytics tools to:

  • Improve website functionality

  • Understand traffic patterns

  • Ensure pages load correctly

You can disable cookies in your browser at any time.

We do not use retargeting pixels or sell visitor behavior data.


7. Artwork and File Submissions

Any artwork or design files you submit remain your property.
We store these files only for:

  • Printing your Swageez bags

  • Managing reorders

  • Keeping internal records of completed projects

We do not reuse, resell, redistribute, or repurpose your artwork outside of producing your order unless you give written permission (for example, allowing us to share your Swagee on social media as a portfolio piece).


8. Children’s Privacy

Swageez is not intended for children under 13.
We do not knowingly collect personal information from minors.


9. Your Rights

Depending on your region, you may have the right to:

  • Request access to the information we have about you

  • Request correction or deletion of your information

  • Opt out of communications

  • Request a copy of your artwork or order data

To exercise these rights, email us at:

grabyourspares@gmail.com


10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with an updated effective date.


11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Swageez by Spares
Email: grabyourspares@gmail.com
Website: grabyourspares.com / swageez.com